Resistance to change is a natural occurrence, and the healthcare sector is no exception. Whether the goal is to establish a structured onboarding process from the ground up or to implement transformative alterations in care delivery strategies, embracing change can present its fair share of difficulties.

Consequently, several obstacles can impede the progression of healthcare onboarding:


  1. Evolution of Care Models: The transition to Patient-Centered Medical Home (PCMH) care models, which aim to provide comprehensive primary care with enhanced coordination and personalization, demands a significant shift in approach. Practitioners must undergo extensive onboarding and education to adeptly transition from conventional practices to this groundbreaking methodology.

  2. Burdensome Administrative Load: Simplifying the onboarding process can be achieved by utilizing online portals for form submission and addressing prerequisites, such as health assessments, drug screenings, and certifications, before commencing work.

  3. Lack of Leadership Support: While the financial and temporal merits of onboarding can be articulated, not all CEOs may fully grasp this perspective. Absence of executive endorsement can stall the onboarding process before it commences. Overcoming organizational obstacles and presenting the advantages, especially in light of the prevailing talent crisis, can garner vital support.

  4. Resource Constraints: Stakeholders overseeing the onboarding process, encompassing human resources and department heads, often juggle multiple concurrent projects. Employing automation and dedicated online platforms can streamline various onboarding facets, ranging from paperwork and orientation to training and reminders. This alleviates the burden on team members and newly onboarded employees.

  5. Execution Challenges: Inadequate planning and execution can lead new hires to form unfavorable impressions about the organization, potentially leading them to regret their decision to join.

  6. Competitive Labor Market: The urgency to fill immediate staffing needs might tempt organizations to forgo comprehensive onboarding. However, the absence of effective onboarding can ultimately result in long-term costs due to job dissatisfaction and subsequent turnover.

  7. Limited Organizational Visibility: Prospective candidates might lack awareness about your healthcare center. Enhancing your presence on social media, activating public relations efforts, participating in job fairs, and incentivizing employees to share positive experiences can help spread the word and attract qualified candidates.

The aforementioned factors underscore the necessity of devising a well-defined strategy to ensure top-tier onboarding for all individuals within your healthcare organization.